Careers - About ABS | Asian Banking School

Careers

At ABS, we are committed to developing world-class talent for the banking and financial services industry. Joining our team means becoming part of a dynamic and forward-thinking organisation that values excellence, innovation, and continuous learning.

We offer a collaborative work environment where ideas are encouraged, contributions are recognised, and professional growth is supported. Whether you're an experienced professional or an emerging talent, ABS provides meaningful opportunities to make an impact in shaping the future of banking education and development in Malaysia and the region.

If you are passionate about lifelong learning, driven by purpose, and eager to work with some of the best minds in the industry, we invite you to explore career opportunities with us.

Career Opportunities

Director, Business Development and Marketing

Kuala Lumpur, Malaysia

Head/Director, Business Operations

Kuala Lumpur, Malaysia

Senior Manager / Deputy Director – Digitalisation & Innovation

Kuala Lumpur, Malaysia

Director, Business Development and Marketing

Position: Director

Department: Business Development and Marketing

Location: ABS Kuala Lumpur

Reports To: Chief Executive Officer

Role Summary:

The Asian Banking School (ABS) is seeking an accomplished and visionary Director of Business Development and Marketing to lead its growth and brand positioning efforts both locally and internationally. This strategic role requires a seasoned professional with a deep understanding of the banking and financial services industry, strong commercial acumen, and the ability to steer high-impact initiatives across ASEAN, Asia, and global markets. The Director will drive regional and global expansion, reinforce existing market leadership in Malaysia, and lead the marketing and commercialisation of ABS's digitalisation initiatives, including its upcoming Digital Learning Portal. The role also includes the responsibility of spearheading strategic special projects and cross-border collaborations, with a focus on long-term institutional growth and brand prestige.

Key Responsibilities:

1. Regional and Global Expansion (ASEAN, Asia & Global Markets):

Formulate and implement a robust business development strategy for ABS’s international market penetration and regional presence.
Cultivate institutional partnerships and alliances across ASEAN, wider Asia, the Middle East, and other high-potential global markets.
Lead market entry initiatives, including feasibility studies, regulatory alignment, partnership models, and localisation strategies.
Represent ABS at international forums, exhibitions, and high-level business meetings to promote institutional presence and brand prestige.

2. Domestic Market Leadership & Client Management (Malaysia):

Sustain, enrich, and grow ABS’s domestic business portfolio through deep engagement with Malaysian banks, financial institutions, and regulatory bodies.
Maintain strong client servicing structures and follow-up mechanisms to support long-term relationships and repeat business.
Lead targeted client acquisition campaigns and institutional outreach to ensure continuous business growth in Malaysia.

3. Business Development in Singapore:

Develop ABS’s institutional footprint in Singapore through strategic partnerships, training initiatives, and market alliances.
Identify and engage key stakeholders within Singapore’s banking, fintech, and financial services sectors to position ABS as a trusted regional training provider.
Work closely with regulatory and industry bodies in Singapore to align offerings with local needs and standards.

4. Marketing Strategy and Brand Development:

Design and execute an integrated marketing strategy that builds ABS’s brand identity and enhances visibility across all target markets.
Oversee the production and distribution of marketing and communication materials, including thought leadership content, campaign assets, and brand stories.
Supervise events, seminars, and public engagement activities that elevate ABS’s brand among target clientele and industry leaders.

5. Digital Business and Portal Commercialisation:

Lead the marketing and business development strategy for ABS’s Digital Learning Portal and digital education initiatives.
Identify commercialisation opportunities, including B2B and B2C sales pipelines, licensing, and white-label arrangements.
Collaborate with product, technology, and academic teams to ensure digital offerings align with market demand and global best practices.

6. Strategic Projects and Special Initiatives:

Spearhead strategic special projects and board-approved initiatives that contribute to institutional transformation and growth.
Coordinate with internal stakeholders and external consultants to implement high-level projects such as consortium engagements, new product launches, and strategic alliances.

7. Leadership and Team Development:

Build and manage a high-performing business development and marketing team.
Foster a results-driven, innovative, and collaborative work culture.
Provide coaching, mentorship, and leadership development for team members.

8. Financial and Performance Management:

Establish and monitor business development and marketing KPIs aligned with organisational strategy.
Track budgets, ROI metrics, and conversion rates to ensure operational and financial effectiveness.
Report regularly to the CEO and EXCO on progress, challenges, and opportunities.

JOB KNOWLEDGE, SKILLS & EXPERIENCE:

Qualifications:

Bachelor's Degree in Business, Marketing, Finance, or a related discipline (MBA or equivalent Master’s degree is strongly preferred).
Minimum 10–15 years of senior experience in business development, strategic marketing, or corporate leadership in the banking, financial services, or executive education sector.

Experience and Track Record:

Proven success in leading business growth across ASEAN and international markets.
Experience in engaging C-level executives, regulators, and global institutions.
Demonstrated ability in digital business development and managing commercial platforms or portals.
Strong project management and cross-border partnership development experience.

Core Competencies:

Strategic business acumen with global vision.
Outstanding interpersonal, negotiation, and relationship management skills.
Expertise in digital marketing, CRM systems, and brand development.
Strong financial literacy and performance tracking capability.
Excellent communication and public speaking abilities.

Personal Attributes:

Visionary leadership with a hands-on execution style.
High emotional intelligence, cultural sensitivity, and adaptability.
Integrity, professionalism, and resilience under pressure.
Entrepreneurial spirit with a proactive and growth-orientated mindset.

Apply now!

Head/Director, Business Operations

Position: Head/Director

Department: Business Operations

Location: ABS Kuala Lumpur

Reports To: Chief Executive Officer

Role Summary:

The jobholder is a key member of the ABS leadership team responsible for driving both operational excellence and business growth. This role oversees the end-to-end operational efficiency, programme delivery, financial performance, and business development initiatives within ABS—ensuring that all operational and commercial activities are aligned with the school’s strategic objectives and the CEO’s vision for growth, innovation, and world-class standards.

The jobholder plays a pivotal role in transforming ABS operations into a dynamic, revenue-generating and customer-centric business unit by integrating strategic planning, programme management, financial oversight, stakeholder engagement, and cross-divisional coordination.

Key Responsibilities:

1. Strategic Business Leadership

Lead the business operations division to deliver both revenue and operational excellence
Translate the CEO’s strategic vision into actionable business and operational plans
Drive business performance of Executive Education, external examiner engagements, customised programmes, and new commercial initiatives
Identify and develop new business opportunities in Malaysia and the region, including corporate partnerships and international collaborations
Monitor and report on business KPIs, financial targets, and performance metrics to the CEO

2. Operational Excellence & Quality Management

Oversee all operational processes to ensure seamless programme delivery, service quality, and client satisfaction
Implement and continuously improve operational systems, policies, and procedures to enhance efficiency and scalability
Ensure compliance with regulatory, HRD Corp, and internal governance standards
Maintain programme quality assurance standards and facilitate post-programme evaluations and audits
Champion customer service excellence across all operations and client interfaces

3. Financial & Performance Management

Develop, manage, and monitor budgets, forecasts, and financial performance across business units
Ensure revenue targets and profitability goals are achieved through prudent cost management and value creation
Lead pricing strategy, cost efficiency, and contract negotiation with partners and clients
Oversee HRD Corp submissions, approvals, and financial reconciliations for Executive Education programmes

4. Business Development & Client Relationship Management

Cultivate strong relationships with corporate clients, banks, regulators, and key stakeholders
Collaborate with the Business Development & Marketing Division to strategise and execute business campaigns
Support the development of new products, programmes, and service offerings that respond to market trends and client needs
Represent ABS at external meetings, industry events, and business discussions as delegated by the CEO

5. Governance, Risk & Compliance

Serve as a member of key committees (Tender, Examination, Risk Management, HR Panel) and ensure sound governance practices
Oversee contractual, procurement, and compliance frameworks to safeguard ABS’s interests
Promote risk management culture across operations and ensure adherence to internal controls

6. Leadership & People Development

Provide leadership, direction, and mentorship to managers and staff to foster a high-performance, collaborative culture
Drive accountability, innovation, and continuous learning within the operations team
Participate in talent development and succession planning within the division

JOB KNOWLEDGE, SKILLS & EXPERIENCE:

Competencies/Skills:

Strategic business acumen with strong financial management capabilities
Excellent leadership, interpersonal, and stakeholder management skills
Deep understanding of operational processes, programme delivery, and quality control
Analytical and data-driven decision-making ability
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite and business productivity tools
Ability to develop proposals, contracts, and business reports
High integrity, agility, and results-oriented mindset aligned with ABS’s GROW! values

Experience:

Minimum 15 years’ experience in operations, business management, or education, with at least 10 years in senior leadership
Proven record in driving operational efficiency, revenue growth, and stakeholder satisfaction
Demonstrated success in managing profit-and-loss responsibilities and multi-departmental teams
Strong understanding of the training and education industry, particularly in banking and finance

Qualifications:

Bachelor’s degree in Business, Management, Finance, or a related discipline (Master’s preferred)

Candidate's Personality & Leadership Profile:

Confident, proactive, and collaborative leader with strategic foresight
High emotional intelligence and adaptability to dynamic environments
Motivates and empowers teams towards excellence and accountability
Business-minded with a passion for operational innovation and customer satisfaction
Upholds professionalism, ethics, and continuous improvement

Apply now!

Senior Manager/Deputy Director, Digitalisation & Innovation

Position: Senior Manager/Deputy Director

Department: Digitalisation & Innovation

Location: ABS Kuala Lumpur

Reports To: Chief Executive Officer

Role Summary:

The jobholder is responsible for leading, coordinating, and managing the full spectrum of ABS’s digital transformation initiatives, including the development, implementation, and commercialisation of the ABS Digital Learning Portal (DLP). This role encompasses not only technical oversight but also global market positioning through digital marketing strategies, working directly with the CEO to ensure strategic alignment, growth, and visibility of ABS’s digital education offerings.

Key Responsibilities:

1. Strategic Planning & Digital Leadership

Drive and operationalise the ABS digitalisation roadmap as outlined in the ABS Strategic Vision 2025–2026.
Serve as the CEO’s lead advisor and project partner on all digital education initiatives
Align all digital projects with ABS’s business goals, brand identity, and market expansion strategies

2. Digital Platform Development & Implementation

Oversee end-to-end development and rollout of the ABS Digital Learning Portal (DLP)
Coordinate technical integration, UI/UX design, hosting, and maintenance of the platform
Ensure AI-driven features (e.g., avatars, learning analytics) are effectively embedded and scalable

3. Hybrid & Virtual Learning Infrastructure

Deploy and manage hybrid classroom solutions (e.g., ClassIn) for immersive training delivery
Lead the design and operations of the virtual recording studio for content production and live delivery

4. Commercialisation & Global Digital Marketing Strategy

Develop and execute a comprehensive commercialisation strategy for the ABS Digital Portal targeting ASEAN, Asian, and global financial markets
Lead digital marketing campaigns using SEO, SEM, social media, content marketing, email marketing, and analytics tools
Strategically position the ABS brand on platforms like LinkedIn, YouTube, and regional edtech marketplaces to attract international enrolments
Collaborate with the Business Development Division to establish commercial partnerships and licensing models with banks, universities, and training providers globally
Track customer acquisition costs (CAC), conversion rates, and retention metrics to optimise marketing performance
Establish ABS’s thought leadership in digital banking education via webinars, blogs, and global outreach campaigns

5. Data Analytics, User Experience & Innovation

Apply AI and data analytics to monitor learner engagement, optimise course design, and generate reporting dashboards
Continuously refine learner experience and improve platform usability and performance
Stay abreast of edtech trends to propose new digital products, certification models, and monetisation opportunities

JOB KNOWLEDGE, SKILLS & EXPERIENCE:

Competencies/Skills:

Strategic commercial thinking with hands-on digital marketing execution ability
Strong technological fluency across LMS, AI tools, SEO/SEM, CRM, and analytics
Creative yet data-driven decision-maker
Excellent leadership and stakeholder engagement skills
High attention to detail, timelines, and quality

Experience:

8 – 12 years’ experience in digital transformation or edtech product commercialisation
Proven success in launching and marketing digital learning platforms or digital products globally
Deep understanding of customer journeys in B2B and B2C digital education markets

Qualifications:

Innovation Management, or related field
Certification in Digital Marketing (e.g., HubSpot, Google Analytics, Meta Blueprint) is highly desirable
Project Management certification (PMP, Agile) is an advantage

Candidate's Personality & Leadership Profile:

Able to multitask and prioritise workload to meet deadlines
Excellent interpersonal, written and spoken communication skills
Well-read and has a penchant for learning and design
Thrives in a fast-paced, dynamic and public-facing environment
Optimistic and self-motivated

Other Requirements:

Able to work closely with the CEO and senior leadership on high-priority initiatives
Willing to travel for international engagements and conferences
Strong alignment with ABS’s innovation, professionalism, and education excellence values

Apply now!