Careers - About ABS | Asian Banking School

Careers

At ABS, we are committed to developing world-class talent for the banking and financial services industry. Joining our team means becoming part of a dynamic and forward-thinking organisation that values excellence, innovation, and continuous learning.

We offer a collaborative work environment where ideas are encouraged, contributions are recognised, and professional growth is supported. Whether you're an experienced professional or an emerging talent, ABS provides meaningful opportunities to make an impact in shaping the future of banking education and development in Malaysia and the region.

If you are passionate about lifelong learning, driven by purpose, and eager to work with some of the best minds in the industry, we invite you to explore career opportunities with us.

Career Opportunities

Assistant Manager, Special Project (Grant)

Kuala Lumpur, Malaysia

Senior Executive (Operations – Public Programme

Kuala Lumpur, Malaysia

Senior Executive (Digital Operations & Experience)

Kuala Lumpur, Malaysia

Senior Executive (Learning Curator)

Kuala Lumpur, Malaysia

For career opportunities at Asian Banking School, please contact us at careers@asianbankingschool.com

Senior Executive (Digital Operations & Experience)

Position: Senior Executive

Department: Digitalisation & Innovation

Location: ABS Kuala Lumpur

Reports To: Manager, Digitalisation & Innovation

Role Summary:

This position is responsible for the end-to-end technical delivery and operational excellence of the ABS Digital Learning Portal (DLP). Beyond administrative coordination, the incumbent is expected to execute digital initiatives and operational plans that align with the ABS strategic roadmap, providing the technical engine required to achieve growth and digital learning transformation targets.

DIMENSIONS

Financial Perspective: Support the Manager in monitoring project budgets and platform-related expenses
Operational Impact: Execute tasks to ensure platform stability and 24/7 access for the ABS Digital Learning Portal
Compliance: Ensure 100% technical accuracy for all data logs related to STF and HRDC claims, including specific technical logs for virtual recording studio usage

Responsibilities

Digital Learning Portal (DLP) Operations & Plan Execution

Execute the end-to-end technical lifecycle of the ABS Digital Learning Portal (DLP), including branding, hosting stability, and maintenance
Lead and execute User Acceptance Testing (UAT) for new feature releases, identifying and rectifying defects to ensure platform conformity
Perform administrative functions: user provisioning, group management, and maintenance of the digital content library
Monitor learner feedback and platform performance to implement continuous usability and experience improvements

Sales Enablement, Marketing & Commercialization

Execute digital marketing activities, including social media campaigns, email marketing, and basic SEO/SEM to support commercialization targets
Act as the technical lead for product demonstrations, showcasing professional-grade virtual recording studio (VRS) capabilities and DLP features to B2B clients
Execute the data collection and analysis of engagement metrics and ROI to support Business Development during Quarterly Business Reviews (QBR)

Digital Content Production & Infrastructure

Execute end-to-end recording sessions as the Technical Producer for the Virtual Recording Studio (VRS), ensuring output meets high-definition industry standards and professional audio specifications
Implement and manage the technical architecture for Hybrid Learning Classrooms, ensuring a seamless experience for participants
Coordinate directly with academic teams to execute the delivery of digital and hybrid learning programmes

Strategic Support & Project Integration

Support the Manager in executing the digitalization roadmap by translating strategic priorities into actionable operational plans
Undertake process and data integration tasks within digital initiatives to ensure a unified technical ecosystem
Provide departmental coordination and execute ad-hoc digital projects to support departmental leadership and project milestones

KEY CHALLENGES

Managing the rapid execution of multiple digital initiatives concurrently while maintaining high standards
Troubleshooting complex system issues under pressure to ensure platform stability
Aligning technical execution with ABS’s premium branding and academic standards

JOB KNOWLEDGE, SKILLS & EXPERIENCE

Key Stakeholders:

Internal: CEO, Business Development & Marketing Division, Strategic & Corporate Communication Division, Business Operations Division, Education & Research Division, Programme Directors, AV/IT
External: Digital platform and LMS providers, Edtech vendors (e.g. hybrid classroom, AI tools), Digital marketing agencies and content partners, partner institutions, solution providers and HRDC/STF auditors

Competencies/Skills:

Functional: Strong proficiency in LMS/LXP (DLP) administration and digital design
Technical: Expertise in operating virtual recording studio systems, professional lighting, and multi-channel audio mixers
Data Management & Analytics: Advanced spreadsheet proficiency for complex data manipulation, including the use of lookup functions, pivot tables, and data cleansing to support regulatory reporting and business analytics
Execution: Proven ability to execute technical project plans and manage vendor relationships
Marketing: Practical knowledge of digital marketing channels and analytics
Leadership: Results-oriented, agile, and able to work closely with senior management

Experience:

3 – 5 years of experience in Digital Operations, EdTech, or Digital Marketing
Experience executing HRDC/STF claims processes and maintaining regulatory data compliance
Demonstrated experience in supporting or managing digital learning platforms and virtual production

Qualification:

Bachelor’s Degree in IT, Digital Marketing, Instructional Design, or a related field
Certification in Digital Marketing, LMS administration, or project management is desirable

DELEGATION OF DUTIES

The management reserves the right to change or add job responsibilities as and when the Company finds deem fit
The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the Company. The post holder will be expected to undertake any other ad hoc tasks as appropriate and as requested by their superior/management.

Apply now!

Senior Executive (Learning Curator)

Position: Senior Executive

Department: Digitalisation & Innovation

Location: ABS Kuala Lumpur

Reports To: Manager, Digitalisation & Innovation

Role Summary:

This position is responsible for the end-to-end production, enrichment, and deployment of digital learning content. The incumbent serves as a creative and technical specialist who transforms banking subject matter into high-impact, interactive digital modules. A primary focus of this role is to ensure that digital modules meet established ABS Content & Digital Learning Framework standards while proactively identifying ways to modernizing, creating, and repurposing materials. The Senior Executive is responsible for the full lifecycle of digital assets—from production to the final technical configuration within the Learning Management System (LMS)—to ensure a premium and seamless learner experience.

DIMENSIONS

Operational Impact: Management of the full lifecycle for all digital learning assets and LMS course configurations
Content Quality: Responsible for maintaining the "ABS Gold Standard" across all digital modules
Efficiency: Utilization of AI-assisted tools and standardized workflows to scale production speed and content relevance

Responsibilities

Digital Content Production, Creation & Framework Alignment

Curate, create, and transform raw banking subject matter into interactive eLearning modules, digital assets, and tools in strict alignment with the ABS Content & Digital Learning Framework
Develop modern learning formats, including interactive e-books, micro-learning modules, and video-based learning components
Ensure all outputs meet established standards for visual quality, instructional flow, and functional stability
Execute the transformation of legacy technical content into engaging, high-impact digital experiences
Execute the "Flipped Learning" model by designing a three-phase journey: Preparation (pre-class modules), Application (in-class scenarios), and Reinforcement (post-class support)

Content Enrichment & Technical Scanning

Review and supplement provided content by identifying industry trends and digital learning best practices to add depth and "real-world" relevance
Identify and curate supplemental resources such as case studies, multimedia, and market insights to enhance the learner’s journey and address information gaps
Utilize advanced AI tools to synthesize information and streamline the creation of high-quality learning scripts and interactive elements
Identify and map specific AI use cases directly into the development workflow to enhance the learner journey while adhering to established AI SOPs and risk governance

Consultant Support & Content Development/Curation

Act as a dedicated digital partner to ABS Consultants, facilitating the curation and development of legacy training materials and manuals into interactive digital formats
Provide technical guidance to stakeholders on structuring and repurposing content for optimal digital delivery
Internalize and apply departmental SOPs and playbooks to ensure consistent and scalable content production
Provide instructional design support for studio clients, including professional scriptwriting and content strategy for virtual environments

LMS Deployment & Technical Administration

Manage the full deployment lifecycle within the LMS, including the technical configuration of various digital packages and tracking standards
Set up course structures, completion criteria, and assessment tracking to ensure accurate data for regulatory and internal reporting
Troubleshoot technical bugs and ensure content compatibility across various devices and browsers
Manage the technical integration of AI-powered learning assistants (chatbots) and automated knowledge checks to support professionals post-training

Multimedia & AI-Assisted Video Development

Manage the technical production requirements for the Virtual Recording Studio (VRS), including video/audio capture and post-production editing
Master and apply AI-assisted video and learning development tools to scale production and integrate digital avatars into the learning ecosystem
Curate and configure virtual sets and real-time graphics to align with client branding
Document production and deployment workflows to facilitate long-term process integration and data consistency

KEY CHALLENGES

Balancing high-volume content production with strict "Gold Standard" quality requirements
Translating complex, technical banking regulations into simplified, engaging digital modules
Staying proficient in rapidly evolving AI-assisted development technologies
Transitioning from ad hoc technology use to a systematic, framework-led development cycle

JOB KNOWLEDGE, SKILLS & EXPERIENCE

Key Stakeholders:

ABS Board
CEO
Director
Clients

Competencies/Skills:

Functional: Strong grounding in Instructional Systems Design (ISD); expert proficiency in eLearning authoring tools and AI video/learning development platforms
Curation Skills: Advanced ability to perform digital research and synthesize complex information into engaging learning paths
Multimedia: Proficiency in AI-assisted content tools, video/audio editing, and professional scriptwriting
Technical: Strong understanding of LMS architecture and content deployment standards

Experience:

3–5 years in eLearning development, digital content curation, or a similar technical/creative role
Proven experience in LMS administration, content deployment, and working with Subject Matter Experts (SMEs)
Proven experience in leading end-to-end digital learning development cycles from analysis and scoping through to testing and final deployment

Qualification:

Bachelor’s Degree in Education, Instructional Technology, Digital Media, IT, or a related field
Professional certification in Instructional Design or eLearning Development is a significant advantage

DELEGATION OF DUTIES

The management reserves the right to change or add job responsibilities as and when the Company finds deem fit
The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the Company. The post holder will be expected to undertake any other ad hoc tasks as appropriate and as requested by the superior/management.

Apply now!

Assistant Manager, Special Project (Grant)

Position: Assistant Manager, Special Project (Grant)

Department: Operations (Special Projects)

Location: ABS Kuala Lumpur

Reports To: Director, Operations

Role Summary:

The Assistant Manager will manage and oversee all aspects of our grant program, including grant proposal submission, compliance, and reporting. He/she will ensure that all grants are following regulations and will act as the point of contact between the organisation and the grant providers. The ideal candidate will be detail-oriented, organised, and able to manage multiple projects simultaneously. Knowledge of funding sources and grant writing is required.

Key Responsibilities:

1. Grant Leadership:

Research and identify potential sources of grant funding from both public and private entities
Prepare and submit grant proposals, ensuring alignment with funder requirements and organisational goals
Manage all administrative aspects of awarded grants, including tracking and reporting grant finances and project outcomes
Detail-oriented, ensuring that grant applications, reporting, and all aspects of grant management are handled meticulously
Develop and maintain professional relationships with grant-making organisations
Good problem solvers, capable of addressing any issues that may arise during the grant management process
Ensure compliance with all grant reporting as required by foundation/corporate donors

2. Team Management:

Coordinate and communicate with project teams to ensure grant-funded projects are progressing as planned
Provide training and guidance to staff around grant processes and management

3. Stakeholder Communication:

Act as the primary point of contact for internal and external project stakeholders
Excellent interpersonal skills and work with a range of stakeholders, from donors to recipients

4. Budget Oversight:

Keep updated records and create reports regarding grant utilisation
Liaise with the finance department to track and report project-related expenses

5. Risk Management:

Identify potential project risks and develop strategies for mitigation
Adjust project plans as necessary, ensuring minimal disruption to project objectives

6. Evaluation and Reporting:

Ensure timely delivery of projects, evaluating their success based on predefined KPIs
Present end-of-project reports and insights to senior leadership, highlighting achievements and areas for improvement.

7. Any other projects assigned by Director or CEO

JOB KNOWLEDGE, SKILLS & EXPERIENCE:

Required Qualifications

A bachelor’s degree in business administration, finance, or a related field
A minimum of 5 years of experience in grant management and strategic projects
Demonstrated ability to lead teams and manage complex, multidisciplinary projects

Preferred Qualifications

Master’s Degree in a relevant field
Certifications like the Certified Grant Management Specialist (CGMS) or the Grant Professional Certification (GPC) or PMP (Project Management Professional) Certification an added advantage
Proven track record in completing special projects in the specified industry

Qualification:

Office-based role with potential for occasional travel, depending on the nature of the projects
Flexibility to work extended hours during crucial project phases

Apply now!

Senior Executive (Operations – Public Programme)

Position: Senior Executive (Operations – Public Programme)

Department: Operations

Location: ABS Kuala Lumpur

Reports To: Manager, Senior Manager, and/or Director

Role Summary:

This position is primarily responsible for providing end-to-end coordination and comprehensive administration of the public programmes, ensuring seamless execution, operational excellence, and facilitating the delivery of learning solutions that are industry-relevant, impactful, and aligned with ABS’s strategic objectives.

The incumbent is responsible for maintaining compliance with regulatory and organisational standards, optimizing programme workflows, and supporting continuous improvements in operations, reporting, and stakeholder engagement. By proactively anticipating challenges, resolving operational issues, and ensuring effective communication, this role contributes to ABS’s mission of delivering professional development programmes that meet the evolving needs of the financial services industry.

Key Responsibilities:

1. Programme Coordination & Operations

Coordinate and execute logistics for online, hybrid, and face-to-face programmes
Prepare programme confirmations, training materials, attendance lists, schedules, and pre/post-programme communications
Liaise with trainers, participants, and internal teams to ensure smooth programme delivery and exceptional participant experience
Provide on-site or virtual support, troubleshooting operational and technical issues to minimize disruption
Assist in planning programme calendars, allocating resources, and coordinating trainers and venues

2. System Management & Administration

Maintain accurate programme records, registrations, attendance, and evaluation data in TMS/LMS or any required system
Generate reports, post-programme documentation, and data analysis for management review and continuous improvement
Support system upgrades, process enhancements, and troubleshooting technical issues within training management platforms
Ensure compliance with SOPs, QAM, HRDC, and CPD/CPE accreditation standards

3. Stakeholder & Customer Support

Respond promptly and professionally to participant and trainer enquiries, concerns, or complaints
Escalate operational, compliance, or service risks to management as required
Maintain and strengthen relationships with key trainers, participants, and internal L&D stakeholders

4. Compliance & Financial Support

Assist with HRDC claims, invoicing, and audit documentation to ensure regulatory and organizational compliance
Support programme budget preparation, expense tracking, and financial reporting aligned with organizational objectives
Assist in fee negotiations with trainers and vendors under management guidance

5. Management & Ad Hoc Support

Assist in promotional activities, marketing campaigns, and stakeholder engagement initiatives for programmes as and when required
Contribute to ad hoc projects or operational improvement initiatives assigned by management
Support process optimization and continuous improvement of programme operations

JOB KNOWLEDGE, SKILLS & EXPERIENCE:

Competencies/Skills:

Fluent in English and Bahasa Malaysia
Proficiency in Microsoft Office and other relevant learning applications

Experience:

3 – 5 years of experience in training programme coordination, operations, or similar roles
Strong familiarity with HRDC procedures, CPD/CPE accreditation, and training management systems (TMS/LMS, Zoom, Webex, etc.)
Excellent organisational, communication, problem-solving, and customer service skills
Proficiency in Microsoft Office and relevant learning management platforms

Qualification:

Diploma or Bachelor’s Degree in any field

Candidate's Personality & Leadership Profile:

Proactive, resourceful, and highly organized with attention to detail
Ability to manage multiple priorities under pressure and adapt to evolving requirements
Strong customer focus with excellent interpersonal and communication skills
Strategic mindset with the ability to anticipate operational risks and propose solutions

Apply now!