The FinTech revolution has had a dramatic impact on the financial services industry from the front office (trading systems and algorithms, digital wealth management and robo-advisors) through to middle office and Operations. It is a double-edged sword with a variety of disruptive technologies making their mark on the sector - some threatening and some supporting banking institutions. Traditional banks and other financial institutions that previously had clear advantages are now facing competition. Those previously seen as untouchable are now having to compete with start-ups that thrive on technological innovation.

This programme has been developed for bank employees with a focus on Operations and the effect FinTech is having on them. It will be looking into technological developments and the impact on the efficiency of back offices to enable participants to increase their knowledge of the industry and assist them in their roles and in planning. It will also look at the developments affecting operational efficiency and the difficulties that banks face, while also covering the history and principles of Blockchain as well as the feasibility of distributed ledger technology within banking and the financial services and in particular, the back office and operations.