Lindsey Jayne is the former Chief Product Officer at the Financial Times (FT), where she led a large team of product professionals responsible for evolving and diversifying the FT’s digital portfolio. Her work has focused on innovation in how readers access and interact with content, including early experiments with generative AI such as AskFT, which allows subscribers to query FT journalism and receive synthesized insights. She has become a leading voice on the opportunities and challenges of bringing AI into media, balancing editorial integrity with new technology.
Lindsey’s career path has been unconventional. She left university early to work as cabin crew, later moving into public service with the UK’s Government Digital Service, where she was part of the early team behind GOV.UK. She went on to hold senior roles at Farfetch, the global fashion platform, and at Monzo, where she oversaw product during a period of rapid scale, guiding the company from one to three million customers.
Alongside her executive roles, Lindsey has co-founded a product leadership coaching practice and is active in the wider product community, sharing lessons on scaling teams, building strategy, and navigating disruption. Her career reflects a consistent focus on service, innovation, and helping organizations adapt to change.
