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Implementing and Managing e-KYC
  • Overview
  • Objectives & Outline
  • Methodology
  • Participant Profile
  • Trainer
  • Overview
    Programme Details
    Date
    11 November 2024
    Time
    9:00 AM – 5:00 PM
    Venue
    Online via Zoom
    HRDC PROG NO
    10001415221
    This one-day programme will provide participants with an understanding and analysis of the sanctions regime including the failures of financial institutions and global firms around the world in breaching sanction rules. Leveraging on group-based activities and using case examples/ common regulatory/audit findings, the programme will also provide participants the ability to leverage on industry-wide best practices in adhering/ managing sanctions risk.
    Learning Level
    Intermediate
    Programme Fees*

    MYR

    1,700

    *Subject to 8% Service Tax per pax

  • Objectives & Outline
    LEARNING OBJECTIVES
    By the end of the programme, participants will be able to:
    • Define e-KYC and know the objectives and uses of e-KYC
    • Apply e-KYC standards according to regulatory requirements
    • Comply with e-KYC requirements in the conduct of CDD and ECDD
    • Address specific identification issues and e-KYC challenges
    • Construct and implement the overall e-KYC framework to meet legal and regulatory requirements and expectations
    PROGRAMME OUTLINE
    Definition, Objectives and Uses of eKYC
    • The history and rationale of the e-KYC requirements
    • Definition of a customer or client
    • On-boarding customers and developing the customer’s transaction profile
    • Uses and effectiveness of e-KYC application in businesses
    • The Importance of e-KYC

    e-KYC Standards and Regulatory Requirements
    • The legal and regulatory framework
    • Compliance programme
    • Customer acceptance policy
    • Ongoing monitoring
    • e-KYC reporting requirements

    Application and Implementation of e-KYC
    • The AML policy and procedures, guidelines or manuals
    • Standards, guidelines and policy documents
    • Conducting Customer Due Diligence (CDD)
    • Conducting Enhanced Customer Due Diligence (ECDD)
    • Challenges regarding non-face-to-face customers

    Procedure for Customer Identification and Verification Through e-KYC
    • Identification procedure at different stages
    • Establishing business relationships and onboarding processes
    • When carrying out a financial transaction
    • Customer research and verification
    • When the authenticity, veracity or adequacy of previously obtained customer identification data is in doubt
    • Proof of identity – establishing identity and establishing present address
    • Developing the customer’s profile
    • e-KYC for existing account-holders
    • Confidentiality of information collected and data protection under e-KYC

    Constructing and Implementing the e-KYC Framework
    • Group policies
    • Risk assessments
    • Roles and responsibilities
      • Board of directors, Senior Management, Audit, the MLRO/Chief Compliance Officer, the Compliance Function, HR, training, risk, IT and other critical departments Managers and Supervisors, Business Lines and all employees
    • Requirement of corporate governance and integrity of all employees
      • Training and awareness
      • Monitoring and record keeping
      • Reporting requirements – Threshold reporting and Suspicious Transaction Reporting (STR)
      • Dealing with the authorities and enforcement agencies
      • Audit
      • Management Information (MI) and oversight
    • Identification and verification through e-KYC
    • Ensuring effective e-KYC implementation
    • Additional safeguards to facilitate deployment of e-KYC solutions

    e-KYC challenges
    • The e-KYC challenges and difficulties
    • Ways to address e-KYC challenges
    • Tips for successful implementation and management of e-KYC
    • Meeting expectations and requirements of regulators and stakeholders
  • Methodology
    Lecture with presentations, case studies, examples and discussions
  • Participant Profile
    Senior management, compliance officers, credit officers in business and corporate banking and finance, business lines, regulators and supervisors
  • Trainer
    DATIN DR LEE MEI PHENG
    Datin Dr Lee Mei Pheng is a senior partner, banking law consultant and practitioner at Detta Samen & Co Advocates, one of the most established law firms in Sarawak. She is an Advocate and Solicitor of the High Court in Malaya and an Advocate of the High Court in Sabah and Sarawak.

    She had previously served at OCBC Bank in Malaysia as Head of the Legal department and Assistant Vice President of the Kuching Branch in Sarawak for ten years and since 1984, been a leading consultant and lecturer for international financial institutions and large corporations. She is also a course director for Euromoney Training in Hong Kong. Her other professional contributions include being a consultant, commissioned author, editorial reviewer and specialist for LexisNexis, AICB and Oxford publications, an external assessor for business and company Law at Wawasan Open University, Penang and author of many publications.
    Datin Dr Lee holds a Doctor of Philosophy (Laws) from the University of Liverpool, England, specialising in Banking and Finance Law, with her PHD research on banking fraud. She also holds an LLB First Class Honours degree from the University of Malaya and was a Fellow of the Faculty of Law. She resides on the Gold Coast, Australia and since 2000, has been an Adjunct Associate Professor with the Faculty of Law at Bond University, Queensland, Australia. She is a Fellow of the Financial Services Institute of Australasia and Tim Fischer Centre for Global Trade and Finance, as well as a Member of the Law Advisory Board, Bond University, Australia. She is also an Associate Fellow of the Institute of Bankers, Malaysia (now known as Asian Institute of Chartered Bankers or AICB).

    Presently, she is also a member of the Institute of Company Directors Malaysia and the Singapore Institute of Directors.

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