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Defining Moments In Ethics
  • Overview
  • Objectives & Outline
  • Methodology
  • Participant Profile
  • Trainer
  • Overview
    PROGRAMME DETAILS

    DATE

    29 September 2020 (Webinar)

    TIME

    9.00 am – 1.00 pm (Half-day session with pre-reading materials)

    TRAINING PLATFORM

    This half-day programme can be delivered via face-to-face classroom or webinar
    An ethical decision typically involves choosing between two options: one we know to be right and another we know to be wrong. A defining moment, however, challenges us in a deeper way by asking us to choose between two or more ideals in which we deeply believe – i.e. both are RIGHT! How then should we choose the “optimum” right decision?

    On a fateful day of 23rd September 1985, 15 armed foreign pirates landed on the coast of Lahad Datu, Sabah, Malaysia and stormed in the town. The pirates shot at random killing at least 21 people and injuring 11 others. The pirates tried to rob a bank by blowing up the vault, but the explosives were ineffective. Out of frustration, they kidnapped 2 staff of a local bank before leaving Lahad Datu in their speed boats.

    Two hours later, the Branch Manager of the bank in Lahad Datu receives a call from the pirates demanding USD 1 million to secure the release of both staff. The Board of the Bank had been notified and the board appointed the Senior Regional Director of the Bank at Kota Kinabalu, Mr Sam to negotiate with the terrorist. The Board informally whispered to Mr Sam that he should not negotiate beyond RM 2 million to avoid any possible sanctions from the government for abetting kidnapping and terrorism. As the events of the story unfolded onscreen, put yourself in the shoes of Sam and how would you resolve defining moments.
    LEARNING LEVEL
    Advanced
    PROGRAMME FEE

    AICB MEMBER

    MYR

    850*

    / PAX

    NON-MEMBER

    MYR

    1,150*

    / PAX

    *Subject to 6% Service Tax

  • Objectives & Outline
    LEARNING OBJECTIVES
    By the end of the programme, participants will be able to:

    • Reflect on the fundamental behaviours that create an agile mindset when disruption strikes
    • Develop your capacity to rewire your mindset to exercise critical thinking
    • Discover the cognitive biases that impair judgment in a crisis
    • Assess whether your staff are bulletproof for disruption or crisis moments
    PROGRAMME OUTLINE
    The course reflects on tools for making critical judgment during a defining moment. A defining moment is a point in your life when you are urged to make a pivotal decision or when you experience something that fundamentally changes you, i.e. they have a transformative effect on your perceptions and behaviour. There are no best practices or leadership manual to refer to, not even sound counsel. It is down to your own personal values and leadership instincts to manage an almost impossible situation.

    The programme uses a real-life situation that happened to a senior bank manager during a defining moment. By using real life events, the programme probe you with questions that call for a deeper understanding of your values and belief systems and how they affect your decisions regarding your staff, peers, BOD, organisation and society.
  • Methodology

    • This one day programme can be delivered either via face-to-face classroom or webinar
    • It is interactive using Kahoot, quizzes, polling and discussion of case studies in breakout areas/rooms

  • Participant Profile

    This programme is specifically designed for Senior Management and Directors of banks.

  • Trainer

    DR PARAMSOTHY VIJAYAN

    Dr Vijay is the Director of Graduate Training & FSTEP, and Senior Consultant at the Asian Banking School. He started his career working in one of the big 8 Chartered Accountants and Management Consultancy firms in the UK. He has over 20 years of banking experience working in local and foreign banks up to a senior management level, ranging over a diverse range of disciplines.

    He is currently involved in structuring bespoke technical and soft skill programmes for banks. In addition, he is involved in the curriculum working committee for professional qualification programmes such as the Chartered Banker and Bank Risk Management. He is also a designated Chartered Banker trainer, bringing a fresh approach to self-directed learning using mind-mapping techniques, case studies and problem-based learning. Dr Vijay has published banking and finance related text books and journal articles internationally, including, “Success Factors for the Implementation of Entrepreneurial Knowledge Management in Malaysian Banks” (Journal of Information & Knowledge Management, 2013).
    Dr Vijay holds an Honours Degree in Accounting and Finance from Scotland, a Master of Science Degree in Multimedia Technology (Banking), a Doctor of Business Administration (Banking Strategy and Marketing) from Australia, and a Doctor of Philosophy (Knowledge Management in Banking) from Malaysia. He is also a Certified Training Professional (ARTDO).

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