This one-day programme is designed to equip industry practitioners with a comprehensive understanding of the key concepts, regulatory requirements, and best practices governing an effective Customer Due Diligence (CDD) process.
A robust Know Your Customer (KYC) compliance framework is essential for financial institutions, helping to mitigate risks, enhance customer service, and serve as a critical safeguard against money laundering, terrorism financing, and financial crimes. Participants will gain practical insights into customer identification, risk assessment, and ongoing monitoring, ensuring compliance with both regulatory expectations and industry standards.
Programme Outline
Learning Objectives
By the end of the programme, participants will be able to:
Understand the purpose of Customer Due Diligence (CDD) and its role in the bank’s AML/CFT framework
Apply regulatory requirements and internal policies for KYC, customer identification, and verification
Identify challenges in CDD compliance, including Ultimate Beneficial Ownership (UBO) identification and high-risk customer management
Appreciate the importance of a risk-aware mindset in AML compliance
Lectures including presentations, case studies and discussions
Participant profile
Customer facing Branch staff, Relationship Managers selling bank products to customers
Trainer
John Cheah
Training Consultant, Asian Banking School
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As the industry’s preferred partner in learning and development, ABS offers customised and open enrolment training programmes that cover a comprehensive list of banking areas.
John Cheah has 24 years of working experience with a career that spanned being at an international consultancy and 3 foreign banks. He spent 4 years in external audit and 20 years in banking, where he specialised in Anti-Money Laundering and Counter Terrorism Financing (AML/CFT). His audit experience included performing internal and external audits at various types of companies, especially at insurance firms.
His banking career saw him covering multiple roles within the AML/CFT Compliance function. This included policy advisory, transaction monitoring, suspicious transaction reporting, procedures development and other related areas. He spent the last 10 years of his career developing and enhancing the AML/CFT framework of a commercial bank, which included pioneering an AML/CFT review team, designing AML/CFT risk assessments for branches and the entity, as well as running the bank’s AML/CFT training programme for all segments within the organisation.
John has a Bachelor’s degree in Accounting and Finance from the University of London and was an ACCA member. He moved into the space of Financial Crime Compliance soon after and has been a certified member of the Association of Anti-Money Laundering Specialists (ACAMS) since 2011. He also holds the Advanced Diploma in AML/CFT issued jointly by the Asian Institute of Chartered Bankers and International Compliance Association. John is also a HRD Corp certified trainer.
On the personal front, John enjoys public speaking and achieved the Distinguished Toastmaster (DTM) status from the global organisation Toastmasters International in 2012.
The Asian Banking School (ABS) is dedicated to developing talent and is the largest specialised provider of quality banking training programmes in the ASEAN region.
Note ON CURRENCY CONVERSION in IPAY88 Payment Gateway
Please take note that this amount will be reflected in Malaysian Ringgit (MYR) in the iPay88 Payment Gateway based on the daily foreign currency exchange rate.
Note for offline payment Method
Kindly download the Payment Form here for our banking details and if making company sponsored payments. You are required to upload this form to complete the registration process.
Kindly download the Payment Form here for our banking details and if making company sponsored payments. You are required to upload this form to complete the registration process.
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