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Write Right – Effective Business Writing
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Write Right – Effective Business Writing
  • Overview
  • Objectives & Outline
  • Methodology
  • Participant Profile
  • Trainer
  • Overview
    PROGRAMME DETAILS

    DATE

    11 – 12 April 2018

    TIME

    9:00 AM – 5:00 PM

    VENUE

    Asian Banking School
    A programme to help banking industry personnel enhance their English written communication skills through sharing of guidelines, rules, techniques and tips plus opportunities to practise effective writing skills and receive constructive feedback from a very experienced writer and facilitator
    LEARNING LEVEL
    Foundation
    PROGRAMME FEE*

    AICB MEMBER

    MYR

    1,900

    / PAX

    NON-MEMBER

    MYR

    2,400

    / PAX

    *inclusive of GST
  • Objectives & Outline
    LEARNING OBJECTIVES
    By the end of the programme, participants will be able to:
    • Use written English in a variety of business situations
    • Communicate in writing more effectively and more efficiently with customers and colleagues
    • Write more effective documents, memos, reports, letters, emails and new media in English
    PROGRAMME OUTLINE
    Introduction to the Programme

    “Getting to Know You – and “Your Writing” Exercise

    Write Right – selecting the right writing style for the right people at the right time
    Identifying the various media used in communicating with Bank customers & internal colleagues

    Make WORDS count – don’t just count the words; use the RIGHT words!

    Group Exercise 1 and Review

    Writing Letters to Customers
    • Writing style for different purposes
    • Formatting letters
    • Salutations
    • Opening
    • Body of the letter
    • Closing

    Individual Exercises 1 & 2

    Writing Memos to Colleagues – or your boss!

    Group Exercise 2 and Review

    Writing for Emails and other (relevant) Social Media
  • Methodology

    A combination of one-to-many sharing, group discussions, and individual and group exercises

  • Participant Profile
    Relatively new and less senior banking staff, with reasonable English proficiency
  • Trainer

    Geoff Andrew

    Speak4Success Sdn Bhd

    Geoff Andrew is a British-born Training Consultant who has lived in Malaysia for 20+ years and has trained 10,000+ participants in Malaysia and Brunei Darussalam.

REGISTER NOW
Please complete the following form to register with us. Alternatively, you can email us here or call us at +603 2742 7822 if you have any questions.
PAYMENT PROCESS

1

Please download the Payment Form for our Banking details and if making company sponsored payments

2

Upload your Payment Form/Receipt and submit with your online registration

3

You will receive a confirmation email upon successful registration
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