Leadership EQ Mastery (Leadership EMas) Programme - “Leadership with a Touch of Gold” - Leadership

Overview

Without good emotional management, it is easy to derail our work, our relationship and our life.

As leaders, self-awareness is key to understanding oneself, and to regulating our emotions well in ourselves and in our relationships. The ability to navigate emotions effectively is a crucial ingredient to enhance our leadership behaviours at work. Emotional intelligence (EQ) is the most important skill to learn, to bring about better climate in our team.

This programme is designed to provide Leaders’ awareness on Emotional Intelligence (EQ) as an asset in helping them to make optimal decisions, effective communication, building Trusting Relationship and Engaging Leadership.

Programme Outline

Learning Objectives

By the end of the programme, participants will be able to:

Unleash EQ leadership to win the hearts and minds of the people you lead
Make effective EQ-Able leadership decisions by integrating your thoughts and emotions
Recognize your values, attitudes and behaviours and its consequent impact on people’s engagement
Identify your emotional triggers, their root causes and increase self-control over your impulses as a leader
Understand the 6 Leadership styles that engage both the Minds & Hearts of our people (based on Daniel Goleman’s “Primal Leadership” book)
Master leadership behaviours that create positive emotional engagement in bringing about better climate at work

Programme Outline

Module 1: Understanding and Assessing People Behaviours Leadership EQ Mastery Principle 1:
Understand Strengths & Weaknesses of People and how to Engage Them
Identify what differentiates our human behaviours and what makes us tick – McClelland’s Social Motives
Understanding what motivates people and how to manage them
Activity: Sharing Your Personal Motive (from Picture Story Writing Exercise)
Module 2: Managing Emotions for Leadership Effectiveness Leadership EQ Mastery Principle 2: Energize Others with Emotional Connection
What makes an EQ-able leader
The cost of ineffective emotional management that leads to derailment and disengagement – Amygdala Hijack
Self-control and emotional regulation for effective people management in leadership
Activity: Sharing Your Personal Emotional Hijack Story
Module 3: Engaging Others with Empathy Leadership EQ Mastery Principle 3: Engaging Others with Empathy
“Seek first to Understand” people that you work with and manage
Engaging others with empathy – Understanding where others are coming from
Winning others to your side through understanding others’ emotions and needs
Applying key steps to develop empathy in leadership
Activity: Empathy Listening Simulation for Leaders
Module 4: Dealing with Conflict the EQ-Able Way Leadership EQ Mastery Principle 4: Managing Conflict with EQ
Understanding types and causes of conflict at work
The importance of managing conflict the EQ way as a leader
Using different Conflict Management Styles in different situations - Personal Conflict Management Questionnaire (PCMQ)
Activity: Conflict Management Case Study

METHODOLOGY

Lecturette, including small group discussion presentations, Pair-sharing, case studies, video discussion and role-play

Participant profile

Middle & Senior Management Leaders

Trainer

Tan Huat Chye

Partner and Principal Consultant for THC Consulting Sdn. Bhd.

Found a programme that you think would be suitable for your organisation?

Many of our courses can be customised and delivered in-house. We also provide consultancy services to create tailor-made training programmes that are specifically aligned with your organisation’s strategic learning requirements. Contact us today to learn more about how we can support your team’s development by completing the In-House Request Form here or Emailing Us here.

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Tan Huat Chye

Partner and Principal Consultant for THC Consulting Sdn. Bhd.

Tan Huat Chye is currently the Partner and Principal Consultant for THC Consulting Sdn. Bhd. He had been in Human Capital operations and consulting for more than 30 years, specializing in Organisational Development (OD) and Competency-based Human Capital strategies.

Prior to this, Huat Chye worked in the Sunway Group, a large and diversified local conglomerate as a General Manager of Organisational Development (OD). In Sunway, Huat Chye strategized and implemented various Group-wide OD initiatives such as the roll-out of Talent Management, Leadership Development and Succession Planning initiatives. Before Sunway, he worked as Senior Vice-President of Human Resources in Great Eastern Life Malaysia. Apart from normal HR operations, he worked closely with the Singapore Head Office in charting out the HR roadmap for Great Eastern in-road to Chongqing, China.

In the field of consulting, Huat Chye had previously worked as a Senior Consultant for Hay Group, a leading US global Human Resources Consulting firm. In his consulting role, Huat Chye has been involved in projects to review, design and implement Human Resources systems and processes to enhance organizational performance and effectiveness. Other areas that he specialises in are Compensation and Reward Management, Performance Management, Competency Modelling, Leadership Development, Leadership Assessment, and Executive Coaching. He has travelled extensively within the Asia region in managing and implementing various Human Resources projects for both local and multinational companies. As an Executive Coach, Huat Chye has coached Top Leaders (C-Level, C-1 and C-2 Level Leaders) of both local and multinational companies. Among leaders he coached are:

Azran Osman-Rani, CEO - Air Asia X & Naluri Life
Pn.Maznizam Hisham, CEO - Prasarana Negara
Zulkifli Ishak, CEO - Eastspring Al-Wara Investment Bhd.
Prof. Abhimanyu Veerakumarasivam, Provost of Sunway University
Daniel Lim, Founder & Managing Director, SpectacleX

Among key clients that he has worked with as a consultant are the Prudential Fund Management, Eastspring Investment, AHAM, Affin Bank, Bangkok Bank, AmBank, Bank of China, BNP Paribas, Kurnia Insurans, Berjaya Sompo Insurance, InvestKL. Kossan Group, Sunway Group, UMLand, Hatten Group, UEM group, Sunway Education Group, ZEISS S.E.A., NIKE, OPUS, Resorts World Berhad, Nagase, Daikin Group, BASF-Petronas, The Otomotif College, REDtone Telecommunication, Green Packet Telecommunication, MDEC Hunza Property, Unilever (Thailand), National Library Board (Singapore), Ministry of Education (Singapore), DBS, DELL (Asia), PT Suparma (Indonesia), Guotong Securities and Huawei Technology (China).

Huat Chye, a certified NLP Practitioner, holds a Master Degree in Education (Socio-Psychology) from University of Malaya. He is also trained and certified in various tools and programs such as 6 Seconds EQ Program, Firo-B, MBTI, Harrison Assessment, Thomas International DISC, Focus-Behavioral Interview (FBI), Job Analysis, Job Evaluation and the Leadership Awakening Program (LEAP).

Huat Chye is a Member of MIM and a Resource Speaker for the Vistage Group. He is also a member of the Music Authors’ Copyright Protection Bhd (MACP) and an accomplished song writer with many commercial pop songs to his credits.