Some leaders try to stand firm like oak trees against the turbulent changes coming their way. They believe in ‘tightening the nuts and bolts’, reinforcing their controls until the storm passes. Other leaders are like bamboo, prepared to flex and be agile during turbulence. Today’s leaders and their organisations must have the ability to respond creatively to unpredictable challenges and opportunities in the VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world.

Peter Drucker said the greatest danger in times of turbulence is not turbulence itself, but to act with yesterday’s logic. For successful digital transformation, organisations are looking for high performance leaders who are intelligent, adaptive, hyperaware, and have high emotional and social communication skills to ensure future sustainability. The programme discusses how global challenges such as emerging technology, sustainability, and geopolitical challenges are making leaders realise that the hierarchical and linear approach to leadership is no longer working and a new narrative is required to lead in a complex adaptive environment.

Leaders need to be intuitive and explore new reasoning to lead during disruptive times. Agility is not just about technology but the ability to take swift actions due to disruptive innovation such as AI, block chain, cloud computing and data analytics. Today’s customers are more demanding and hence, it is necessary to create a compelling customer experience journey by applying human centre design and job-to-be-done theories in product development. Successful digital transformation is not just technology transformation, but also cultural transformation. This two-day programme will discuss cases on how international banks have successfully transformed their once bureaucratic structure into an agile organisation.