search

I WOULD LIKE TO

DB
DiSC Behavioural Profiling
SHARE
DiSC Behavioural Profiling
  • Overview
  • Objectives & Outline
  • Methodology
  • Participant Profile
  • Trainer
  • Overview
    PROGRAMME DETAILS

    DATE

    17 October 2019

    TIME

    9:00 AM – 5:00 PM

    VENUE

    Asian Banking School

    8

    AICB
    CPD HOURS

    People are different in many ways and these differences may lead to tension, frustration and disappointment within group dynamics. The resulting conflict occurs in all areas of social interaction and can have a profound impact on business operations. Even if differences cannot be totally resolved, they do require management and oversight to minimise their negative influences.

    This programme uncovers the behavioural patterns as defined by DISC (Dominant, Influential, Steady, Compliant) and equips the budding manager with the skills to negate their impact.

    LEARNING LEVEL
    Intermediate
    PROGRAMME FEE

    AICB MEMBER

    MYR

    1,100*

    / PAX

    NON-MEMBER

    MYR

    1,400*

    / PAX

    *Subject to 6% Service Tax

  • Objectives & Outline
    LEARNING OBJECTIVES
    By the end of the programme, participants will be able to:

    • Recognise the different behavioural profiles of DISC
    • Discover ways to engage and connect with people of different behavioural profiles
     
    PROGRAMME OUTLINE

    Personality/Behavioural Preference: The Contributing Factors

    DISC Behavioural Profile and Graph Representation

    • Quick review of DISC Human Behaviour Model
    • Key characteristics of each DISC profile
    • DISC graph: mask, core, mirror and special graph patterns
    • Case scenarios: understanding the DISC graph

    What are My Behavioural Tendencies

    Behavioural Tools for Improvement
    • Modify, capitalise, augment and blend
    • 3As concept
    • Johari window

    Communication Tendencies of DISC Behavioural Profiles
    • Compatibility interaction table
    • Principles of behavioural interactions

    Engaging and Connecting to Different Behavioural Profiles
    • Enhancing communication
    • Relating your style to others

  • Methodology

    Interactive lectures with case studies and group discussion

  • Participant Profile

    Executives, Managers and above of banking institutions

  • Trainer

    Shahrul Adzuan Ahmad

    Consultant, Asian Banking School

    Shahrul Adzuan Ahmad has 27 years of working experience in the banking sector, with 24 of those years in training and development at several banking institutions. He started his career in banking in 1990 as a Branch Officer when he joined Maybank Finance Berhad.

    He then went on to join EON Finance Bhd in 1993 as a Training Officer, which then marked the start of his training and development career. In 2004, he became a trainer at EON Bank Bhd where he conducted technical and non-technical programmes. His last position prior to joining the Asian Banking School was with United Overseas Bank (Malaysia) Berhad where he was involved in numerous bank-wide training initiatives and programmes, with Foreign Exchange Administration (FEA) Rules being one of the key training programmes he conducted. Other training programmes delivered during his years with the banks include Exchange Control Notices of Malaysia (ECM), AML/CFT related programmes, credit-related programmes, Leadership Development and soft-skills programmes. He also developed new training programmes and reviewed training content for improvement and enhancement, as well as coordinated and administered the internal AML/CFT e-learning programmes.
    Shahrul holds a Diploma in Banking Studies from Institut Teknologi Mara (now known as Universiti Teknologi Mara) and a Bachelor’s Degree (Sc.) in Human Resource Development from Universiti Teknologi Malaysia. He is also a Certified Training Professional (CTP) and DiSC - Certified Behavioural Consultant (CBC).

REGISTER NOW
Please complete the following form to register with us. Alternatively, you can email us here or call us at +603 2742 7822 if you have any questions.
PAYMENT PROCESS

1

Please download the Payment Form for our Banking details and if making company sponsored payments

2

Upload your Payment Form/Receipt and submit with your online registration

3

You will receive a confirmation email upon successful registration
I'm Applying For
Programme Details
Select Programme
Please select a time slot.
FULL NAME
(as per NRIC/Passport) *
New NRIC No/Passport No*
Nationality*
Email*
Contact No*
Job Title/ Designation*
Department*
Company Name*
Mailing Address*
City*
Postcode*
Country*
AICB Membership No
(If Applicable)
Special Remarks
(IF APPLICABLE, PLEASE FILL IN YOUR FMAM (PPKM) MEMBERSHIP NUMBER HERE)
Upload Payment Receipt or Form*
*Required fields
Captcha validation failed.
Thank you for your submission. You should receive an automated email shortly at the email address you provided if the submission had gone through successfully. If you do not receive the email, please contact us at +603-2742 7822 or email training@asianbankingschool.com
There are currently no upcoming Programme slots.
Please email us here or call us at +603 2742 7822 if you want to check on future slots.

Copyright © Asian Banking School (ABS) (1024215-T). All rights reserved.

 CONNECT WITH US

Ooops!
Generic Popup