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The Art of Framing and Anchoring in Managing Expectations and Decision Making
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The Art of Framing and Anchoring in Managing Expectations and Decision Making
  • Overview
  • Objectives & Outline
  • Methodology
  • Participant Profile
  • Trainer
  • Overview
    PROGRAMME DETAILS

    DATE

    12 September 2019

    TIME

    9:00 AM – 5:00 PM

    VENUE

    Asian Banking School
    8
    AICB
    CPD HOURS

    To frame or to be framed? That is the question. Decision making and managing expectations are part of our daily lives. Many a times, we are often “framed” into taking a course of action mainly because we rely on past experience as well as what our sub-conscious minds tell us. Understanding these biases helps us to make more informed decisions that lead to more favourable outcomes.

    LEARNING LEVEL
    Intermediate
    PROGRAMME FEE

    AICB MEMBER

    MYR

    1,100*

    / PAX

    NON-MEMBER

    MYR

    1,400*

    / PAX

    *Subject to 6% Service Tax

  • Objectives & Outline
    LEARNING OBJECTIVES
    By the end of the programme, participants will be able to:


    • Relate to the types of behavioural concepts, types and biases
    • How to apply selected behavioural concepts at the workplace
    • Construct the “One” question for maximum impact
    • Identify and analyse the other qualitative factors as additional tools to strengthen decision making
    • Relate to an overview of the Nudge Theory and its application at the work place

    PROGRAMME OUTLINE

    • History of Behavioural Finance

    • Selected behavioural concepts

    • Types of biases and errors

    • How to recognise, understand and eliminate the biases for better outcomes

    • Behavioural concepts at the work place

    • The “One” question

    • Other qualitative factors that may be considered to enhance credit assessment of entrepreneurs

    • Introduction to Nudge Theory and how Nudges could make it more likely that an individual will make a particular choice or behave in a particular way

  • Methodology

    Sharing practical experience, group workshop, interactive discussion, videos, exercises, case studies and quizzes

  • Participant Profile
    Credit Officers, Heads of Departments, Branch Managers, Legal Officers, Compliance officers and Auditors
  • Trainer

    LIM GUAN CHYE

    Senior Consultant, Asian Banking School

    Lim Guan Chye has 35 years of working experience in the banking industry as well as at senior management levels in commercial organisations. His 25 years in banking provided experiences and exposure in operations, marketing, credit processing, legal aspects of lending, branch management, as well as lending to various industries / sectors including property development, manufacturing, trading and palm oil refining. After banking, he joined the commercial sector and worked for 10 years with public listed companies, property developers, legal and private firm.
    He holds a Bachelor's degree in Analytical Economics (Second Class Upper Honours) from the University of Malaya, and is a Certified Credit Professional and a Certified Training Professional under the Finance Accreditation Agency. In 2015, Guan Chye authored the book "What Every Entrepreneur Ought to Know About Business and Banking".

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