The Future of Banking - Multi-Disciplines

Overview

Objective & Outline

Methodology

Participant Profile

Trainer

Overview

Registration Closed

HRDC PROG NO
10001252708

When

4 December 2024

9:00 AM - 5:00 PM

add to calendar

Dec 04, 2024, 9:00 AM

Dec 04, 2024, 5:00 PM

Where

Asian Banking School

LEARNING LEVEL

Intermediate

Programme Fee*

MYR 1,700.00

*Subject to 8% Service Tax per pax

Registration Closed

HRDC PROG NO
10001252708

When

31 July 2024

9:00 AM - 5:00 PM

add to calendar

Jul 31, 2024, 9:00 AM

Jul 31, 2024, 5:00 PM

Where

Asian Banking School

LEARNING LEVEL

Intermediate

Programme Fee*

MYR 1,700.00

*Subject to 8% Service Tax per pax

The global banking industry is facing a serious challenge as more consumers manage their personal finances using smartphones.

Rapidly increasing demand for digital banking from millennials is transforming the global banking industry. Faced with changing consumer expectations, emerging technologies and new business models, banks need to start putting strategies in place now to help them prepare for the future.

The future of banking will be faster, smarter, more accessible and with more choices to customers than before. With financial technology firms and new challengers growing at an increasing rate and technology becoming more advanced in global banking, innovation is key for banking in the 21st century.

This 1-day programme will examine the forces driving the changes in banking today and what the future of banking looks like in 2030. It will examine why banks need to think how it can allocate resources to deliver more to their clients in a way that is faster and more impactful to shape banking, branches and services in the future.

Programme Outline

Learning Objectives

By the end of the programme, participants will be able to:

Analyse the changing role of branches and banking
Identify and analyse new external competitive threats to the banking industry
Evaluate the challenges faced by banks as a result of technology

Programme Outline

Impact of new technologies on the competitive landscape
Pressures on the “traditional banking” model
Changes to the nature of the customer relationship
Customer empowerment
The impact of enhanced regulation
Increased requirement for regulatory compliance
Impact on resources and the cost of compliance
How compliance risk can shape banks' business strategy
New competition, business models and challengers
Peer-to-peer lending
Crowdfunding
Robo-advising
Efficient payments
Blockchain and crypto-currencies
AI and Big Data
The changing role of branch and traditional banking products
Reduced importance of the branch and rationalisation of branches
New technology deployment in branch banking
Changes in the branch format and the role of branch staff
The need to fully embrace digital banking
Investment in systems, online and mobile banking
Fully engaged with digital natives
Embedding banking in customers' online activity
The importance of customers
An integrated service
The use of data analytics and targeted marketing
Leverage the power of customers
The need for adaptability
Banking technology trends
New risks and opportunities

Case studies and discussions

METHODOLOGY

Lecture including presentations, case studies and discussions

Participant profile

Retail, commercial and corporate bankers and anyone who would like to understand about the changes in global banking and the future of banking

Trainer

Cheah Wee Leong

Director, Investment Banking at the Asian Banking School

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Cheah Wee Leong

Director, Investment Banking at the Asian Banking School

Cheah Wee Leong is the Director of Investment Banking at the Asian Banking School. He has more than 25 years’ experience working in the banking industry with local and foreign banks in various roles and capacities. A seasoned professional, Wee Leong brings with him broad experience as a former banker and management consultant.

Wee Leong started his career at Citibank in 1993 before joining US management consultancy firm Accenture in 1997. At Accenture, he was involved in managing large bank merger-integration, process re-engineering and transformation projects. He has worked in projects in various countries including Hong Kong, China, Singapore, Indonesia, Thailand, Mauritius and Saudi Arabia.

In 2003, Wee Leong joined CIMB as its Head of Operational Risk Management and led the implementation of the bank’s operational risk management and Basel 2 – Operational Risk framework. Subsequently, he assumed various senior roles in Trade Finance, Regional Transaction Banking, Corporate Banking, Treasury and Markets division and Group CEO office at CIMB. His last role at CIMB was as Director, Group Strategy.

Wee Leong holds a Bachelor of Business Administration from the USA and a Master of Business Administration (with Distinction) from the Anglia Ruskin University, UK. He obtained training from Citibank Asia Pacific Banking Institute in Singapore in 1995. He is a certified Chartered Banker, Certified Expert in ESG and Impact Investing (awarded by Frankfurt School of Finance and Management), Finance Accreditation Agency (FAA) Certified Training Professional and a holder of the “Certificate in Climate Risk” and “Certificate in Digital & AI Evolution in Banking” (awarded by Chartered Body Alliance, UK) and PRINCE2 Foundation and Practitioner Certificate in Project Management. Wee Leong completed the “Leading the Sustainability in Transformation in Banking” programme with the Frankfurt School of Finance and Management (Germany) in October, 2022 and the “Global Shifts and Risk for Banking Leaders” at Said Business School, University of Oxford (UK) in September, 2024.