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Operationalising Conduct Risk Management
  • Overview
  • Objectives & Outline
  • Methodology
  • Participant Profile
  • Trainer
  • Overview
    Programme Details
    Date
    21 March 2023
    Time
    9:00 AM – 5:00 PM
    Venue
    Asian Banking School
    HRDC PROG NO
    10001257167
    This 1-day programme is designed to guide participants on the practical operationalisation of conduct risk management within their own organisation. It will focus on establishing a consistent approach towards conduct risk management throughout the risk management framework and risk management lifecycle. The thrust shall be towards putting theory into practice, including addressing real life challenges from various angles.

    The program shall be premised on the risk-based approach towards monitoring and managing conduct risk management.
    Learning Level
    Intermediate
    Programme Fees*

    AICB MEMBER

    MYR

    1,400

    / PAX

    NON-MEMBER

    MYR

    1,700

    / PAX

    *Subject to 6% Service Tax

  • Objectives & Outline
    LEARNING OBJECTIVES
    By the end of the programme, participants will be able to:
    • Envisaged a clear conduct risk management implementation and/or operationalisation pathway within own organisation
    • Enhanced skills in undertaking gap analysis exercise underpinned by industry best practices and regulatory requirements
    • Embraced higher levels of commitment towards upgrading personal competence and skills in managing conduct risk
    PROGRAMME OUTLINE
    Establishing Strategy and Framework
    • Formalisation of governance structure
    • Establishment of principle documents

    Addressing Risk Culture
    • Cultivating conduct risk management culture
    • Culture drives conduct

    Operationalising Conduct Risk Management
    • Identification and assessment
    • Detection and mitigation
    • Monitoring and reporting

    Training and Development for Posterity
    • Establishing a conduct risk training pathway

    Exercise – How to approach gap analysis
  • Methodology
    Classroom training, including presentations, case studies, exercises and discussions
  • Participant Profile

    Personnel involved in operationalising, monitoring and/or reporting conduct risk management in the organisation

  • Trainer

    Sharon Chan Yit Ming

    Sharon has over 33 years of working experience in the banking sector. She is a Chartered Banker and holds a Masters Degree in Business Administration.

    Sharon started her career at a global foreign bank where she gained hands-on exposure and experience in a wide range of branch operations. After 4 years, she moved on to a large local Investment Bank as a Treasury dealer where for the next 8 years, she was involved in a variety of money market and capital market activities. Subsequently, she joined a pioneer team to set up the risk management division of the Investment Bank where she wrote several new risk management policies and guidelines, systems and methodologies set up, as well as various operational manuals for market, credit and operational risk management, including assets and liabilities management, anti-money laundering and business continuity management. Sharon is also a Certified Business Continuity Planner and Certified HRDF Trainer.

    Sharon’s next role was at the banking group level where her job scope and responsibilities expanded to a much wider spectrum of universal banking covering retail and commercial banking, Islamic banking, investment banking, stockbroking, asset management as well as insurance. In her 24 years with this conglomerate banking group, Sharon has held various senior positions including Head of Investment Bank Risk Management, Head of Group Enterprise Risk Management and Head of Group Regional Risk Management during which she worked closely with all hierarchy of the organization from junior staff to board of directors. She was a member of various Management committees and also sat as the chairperson of MIBA (Malaysia Investment Bank Association)’s Risk Management Committee, an industry working group, for six consecutive years.

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