This one-day foundational workshop is designed to help bankers develop essential public speaking skills that build confidence, enhance professionalism, and improve communication with clients, colleagues, and stakeholders.
Participants will learn how to overcome public speaking anxiety, structure clear and engaging presentations, and communicate with authority. Through interactive activities, practical exercises, and personalized feedback, attendees will gain the tools they need to deliver effective and compelling presentations in any professional setting.
Programme Outline
Learning Objectives
By the end of the programme, participants will be able to:
Overcome public speaking anxiety and present with confidence
Structure clear, engaging presentations for different audiences
Communicate professionally with effective tone, pace, and body language
Use storytelling and examples to engage and connect with audiences
Apply practical techniques to handle nerves and manage public speaking challenges
Lectures including presentations, role plays, practice exercises and videos
Participant profile
Junior to Mid-Level Bankers: Those who are new to public speaking or want to build confidence when addressing clients, colleagues, or managers.
Client-Facing Roles: Employees such as relationship managers, financial advisors, and customer service representatives who regularly engage with clients and need to communicate clearly and confidently.
Team Leaders or Supervisors: Individuals responsible for leading team meetings or delivering reports who want to improve their presentation skills.
New Hires or Management Trainees: Early career professionals who need foundational public speaking skills as they transition into leadership roles.
Anyone Seeking to Improve Communication Skills: Employees at any level who want to enhance their public speaking abilities for internal or external communication.
Trainer
John Cheah
Training Consultant, Asian Banking School
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As the industry’s preferred partner in learning and development, ABS offers customised and open enrolment training programmes that cover a comprehensive list of banking areas.
John Cheah has 24 years of working experience with a career that spanned being at an international consultancy and 3 foreign banks. He spent 4 years in external audit and 20 years in banking, where he specialised in Anti-Money Laundering and Counter Terrorism Financing (AML/CFT). His audit experience included performing internal and external audits at various types of companies, especially at insurance firms.
His banking career saw him covering multiple roles within the AML/CFT Compliance function. This included policy advisory, transaction monitoring, suspicious transaction reporting, procedures development and other related areas. He spent the last 10 years of his career developing and enhancing the AML/CFT framework of a commercial bank, which included pioneering an AML/CFT review team, designing AML/CFT risk assessments for branches and the entity, as well as running the bank’s AML/CFT training programme for all segments within the organisation.
John has a Bachelor’s degree in Accounting and Finance from the University of London and was an ACCA member. He moved into the space of Financial Crime Compliance soon after and has been a certified member of the Association of Anti-Money Laundering Specialists (ACAMS) since 2011. He also holds the Advanced Diploma in AML/CFT issued jointly by the Asian Institute of Chartered Bankers and International Compliance Association. John is also a HRD Corp certified trainer.
On the personal front, John enjoys public speaking and achieved the Distinguished Toastmaster (DTM) status from the global organisation Toastmasters International in 2012.
The Asian Banking School (ABS) is dedicated to developing talent and is the largest specialised provider of quality banking training programmes in the ASEAN region.
Note ON CURRENCY CONVERSION in IPAY88 Payment Gateway
Please take note that this amount will be reflected in Malaysian Ringgit (MYR) in the iPay88 Payment Gateway based on the daily foreign currency exchange rate.
Note for offline payment Method
Kindly download the Payment Form here for our banking details and if making company sponsored payments. You are required to upload this form to complete the registration process.
Kindly download the Payment Form here for our banking details and if making company sponsored payments. You are required to upload this form to complete the registration process.
