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Overview

This one-day programme provides managers across front, middle, and back-office functions with practical knowledge and tools to support the bank’s decarbonization journey.
Participants will explore how sustainability goals translate into day-to-day operations, how to align departmental activities with regulatory expectations, and how their roles contribute to reducing the bank’s overall carbon footprint.

Through interactive discussions, case studies, and hands-on exercises, participants will strengthen their ability to collaborate across functions, identify operational improvements, and implement realistic decarbonization initiatives that drive measurable impact.
Programme Outline
Learning Objectives
By the end of the programme, participants will be able to:

  • Identify sources of carbon emissions across front, middle, and back-office operations
  • Evaluate practical decarbonisation strategies, tools, and processes relevant to their function
  • Develop feasible action steps to reduce emissions and support the bank’s broader sustainability goals

Programme Outline
  • Unit 1: ESG & Climate Risk – Implications for Front, Middle, and Back Office Operations
    • Overview of Malaysia’s climate commitment and banking’s role
    • What is ESG (Environmental, Social, Governance)?
    • How climate risk impact front & back-office functions
    • Understanding regulatory requirements
    • How regulations affect front & back-office operations in credit risk, compliance, operations, and data management
  • Unit 2: Understanding and Identifying Carbon Emissions
    • Scope 1, 2, and 3 emissions explained
    • Why Scope 3 emissions matter for front & back office (e.g., vendor management, client portfolios, data centers)
  • Unit 3: Operationalising Decarbonisation in Front, Middle, and Back Office Functions
    • Role of front, middle and back-office in decarbonisation
  • Unit 4: Driving Team Engagement in Decarbonisation
    • Strategies for Engaging Teams in Decarbonisation
    • Overcoming Resistance to Change in ESG Transformation
  • Unit 5: Measuring Success – KPIs for Front, Middle, and Back Office Decarbonisation
    • Key Performance Indicators (KPIs) for Decarbonization
    • Linking Decarbonization to Team Goals and Performance Metrics
Wrap-Up: Lessons Learned and Future Opportunities
METHODOLOGY
Lecturer, video, classroom interactive activities, case study discussion. Throughout the modules, participants will be provided with references, publications, and relevant databases to dive deeper into specific discussed topics.
Participant profile
Line Managers (Across function – mainly front and back office). This program is designed for line managers with some prior knowledge of ESG principles and sustainability practices.
Trainer
Sharon Liew Siu Wei
Senior Training Consultant, Commercial Banking, Asian Banking School
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Sharon Liew Siu Wei
Senior Training Consultant, Commercial Banking, Asian Banking School
Sharon Liew is an experienced Sustainable Finance Trainer with over 17 years of expertise spanning central banking, auditing, consulting, education, and training.

She began her career at BDO, leading audits across various industries and government-linked entities. She later joined Bank Negara Malaysia (BNM), where she supervised financial institutions and led thematic reviews on risk management control functions. In 2012, she represented BNM at the Monetary Authority of Singapore’s Banking Supervisory Training. Driven by a passion for teaching, Sharon transitioned to academia, where she taught banking and finance at Tunku Abdul Rahman University College (TARUC). She also taught foreign languages to corporate learners from diverse backgrounds, further enhancing her ability to connect with individuals from various cultures.

At ABS, Sharon designs, develops, and delivers sustainable finance programmes, including the Sustainable Finance Structured Learning Pathway, which covers foundational to advanced levels and is aligned with the Green Finance Advisor (GFA) certification. Her recent projects include collaborations with Universiti Teknologi Malaysia (UTM) on renewable energy policy focus groups and green finance training tailored to ASEAN-specific challenges.

Sharon has built strong academic partnerships with leading learning institutions in China, including Tsinghua University and the International Institute of Green Finance at Central University of Finance and Economics (IIGF-CUFE), focusing on, fintech, sustainable finance and AI integration in financial education. Her regional expertise is further demonstrated through her role as a judge at the I-CEE Student Case Competition at the International Business School-Beijing Foreign Studies University (IBS-BFSU) and her presentations at ASEAN+3 and RCEP conferences.

Sharon is a Chartered Accountant with the Malaysian Institute of Accountants, a Certified HRDF Accredited Trainer, a Certified Expert in Sustainable Finance from the Frankfurt School of Finance & Management, and a holder of the Professional Certificate in Islamic Finance from INCEIF. She is also TESOL certified by the London Teacher Training College and certified in Teaching Chinese as a Foreign Language (CTCSOL) by Hanban.
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Asian Banking School
Decarbonisation in Practice: A Cross-Functional Training for Bank Managers
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