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Overview

IN COLLABORATION WITH:
The annual Global Banking Leaders Programme is a flagship programme of the Asian Banking School, launched in 2016 in collaboration with Bayes Business School.
It is designed for senior professionals in banking and finance. This year's programme runs as one intensive week at Bayes Business School in London, from 7 to 11 December 2026. It blends lectures, interactive debates, case studies, hands-on workshops and visits to London financial institutions, led by Bayes faculty and industry experts.

Under the 2026 theme of Resilience amidst disruption, the programme covers the forces reshaping banking today: global geopolitics and economic volatility, fintech and digital disruption, artificial intelligence and machine learning, cyber security and operational resilience, strategic planning under uncertainty, leading innovation, and resilient personal leadership. Throughout the week, lessons from London, Europe and other leading markets are applied to the Malaysian banking context.

The week moves from the external to the personal. Participants first examine the forces reshaping the industry, then practise how they communicate through a storytelling workshop and see leading London institutions first-hand on two site visits. On the final day, each participant defines a personal leadership brand and turns it into a focused action plan. Group coaching calls three months after the programme help them put the plan into practice, so that they can lead with confidence through the complexities of today's banking environment.
Programme Outline

Learning Objective
At the end of the programme, participants will be able to:
  1. Build a resilient and adaptable leadership brand
  2. Recognise and respond to the external forces reshaping banking, including geopolitics, fintech and cyber risk
  3. Formulate strategic and forward-looking plans for the organisation
  4. Evaluate digital tools as enablers for informed decisions and sustainable growth
  5. Lead and foster innovation in the organisation

Becoming Alumni

Participants of the Global Banking Leaders Programme will become alumni of the Bayes Business School following successful completion of the Programme and be part of an illustrious network of executives from around the world.

Programme Faculty
About Bayes Business School
An integral part of City, University of London, the Bayes Business School is among the global elite of business schools that hold the gold standard of 'triple-crown' accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS). They are consistently ranked amongst the best business schools and programmes in the world which, coupled with an established 40-year reputation for excellence in research and business education, enables them to attract some of the best academics, students and businesses worldwide into their exclusive Bayes network.

Bayes Executive Education has worked with hundreds of clients on many different kinds of programmes, from complex finance and actuarial programmes to leadership development programmes. Their clients include:
  • UAE Central Bank
  • Bank of New York Mellon
  • Barclays Bank
  • Kleinwort Benson
  • China Construction Bank
  • China Life
  • Bank of China
  • Commercial Bank of China
  • Bank Seta
  • Egyptian Banking Institute
  • Royal Bank of Scotland
  • Old Mutual Wealth
  • Morgan Stanley
Bayes Business School Rankings
  • Bayes Business School is among the global elite of business schools that hold the gold standard of 'triple crown' accreditation from AACSB, AMBA and EQUIS
  • 5th in the UK for business and management research. A total of 92 percent of Bayes research was rated as world-leading (4*) or internationally excellent (3*) (The Research Excellence Framework 2021)
  • 2nd best in London, 6th in the UK, 34th in Europe (Financial Times European Business School ranking 2025)
  • 5th in the UK for Finance Research, 8th in the UK for Management (ShanghaiRanking's Global Ranking of Academic Subjects 2024)
  • Top ten in the UK, 77th globally for custom Executive Education (Financial Times Executive Education custom ranking 2026)
  • 1st in the UK for growth (Financial Times Executive Education custom ranking 2026)
Programme Venue
The programme will be held at Bayes Business School’s new Executive Education campus in Finsbury Square, London. The campus is easily accessible by public transport via:

  • Moorgate and Old Street stations on the Northern line (Bank branch)
  • Barbican, Liverpool Street and Moorgate stations on the Metropolitan, Hammersmith & City and Circle lines
  • Liverpool Street station on the Central line
  • Bus routes 21, 43, 76, 141, 153 and 214
ACCOMMODATION
Accommodation will be provided at The Montcalm Royal London House for the duration of the programme in London. Each participant will have a single occupancy room, which is included in the programme fee. Conveniently located, the hotel is just a one minute walk from the new Bayes Executive Education Campus at Finsbury Square and a six minute walk from Moorgate Underground Station.

Accommodation Type

  • Deluxe Double Room size : 20 sqm
  • Elemis toiletries and free wifi included
  • Breakfast is included in the rate

The Montcalm Royal London House
22 - 25, Finsbury Square, London EC2A 1DX, UK
Phone: +44 (0) 20 7614 0110
WhatsApp +44 (0) 7525 594 562
www.montcalmroyallondoncity.co.uk
Note: All information on this page is correct but may be subject to change.
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Professor Cliff Oswick
Professor of Organisation Theory, Bayes Business School
Cliff joined Bayes in 2011 as a Professor in Organisation Theory. He also served as Head of the Faculty of Management and Deputy Dean at Bayes between January 2011 and January 2016. Before coming to Bayes he spent four years at Queen Mary, University of London as a Professor of Organisation Theory in the School of Business and Management and served as Dean of the Faculty of Law & Social Sciences (2007-2011). He has also previously held posts at University of Leicester (2002-2007), King’s College, University of London (1990-2002), and Westminster University (1988-1990). Before becoming a full-time academic in 1988, Cliff worked as a HR manager in local government.

Cliff’s research focuses on the application of aspects of discourse, dramaturgy, tropes, narrative and rhetoric to the study of organisation and organising. He is particularly interested in the study of leadership processes, employee engagement, and organisational change.

He has published over 120 academic articles and contributions to edited volumes, including contributions to Academy of Management Review, Human Relations, Journal of Management Studies, British Journal of Management, Organisation, and Organisation Studies. He is the European Editor for Journal of Organisational Change Management and Associate Editor for Journal of Change Management. He is also a co-director of ICROD (the International Centre for Research on Organisational Discourse, Strategy and Change), a member of the CIPD (Chartered Institute of Personnel Development), a member of the National Training Laboratory, chair of the board of trustees for The Tavistock Institute of Human Relations, and a member of the Executive Board of the ODC (Organisation Development and Change) Division of the Academy of Management. Beyond his academic responsibilities, Cliff has also undertaken a variety of consultancy projects, senior coaching activities and executive development assignments with a number of high-profile corporate clients.
Dr Sasikumar Sundaram
Senior Lecturer, City St George’s, University of London
Dr Sasikumar S. Sundaram is a Senior Lecturer at the Department of International Politics at City St George’s, University of London, Vice Chair of the Global South Caucus of the International Studies Association (ISA), and a Thematic Lead on Resolving Uncertainty and Addressing Crises theme of the South and East Network for Social Sciences, an Economic and Social Research Council-funded Doctoral Training Partnership programme. He directs the Cluster for Global Disorder Studies at City St George’s.

Sashi's main research interests lie in Geopolitics, Global governance of Cyber Security and Artificial Intelligence, Status and Reputation concerns of Global South states, and foreign and Security Policies of India, Brazil and China. His research has been published in International Theory, International Studies Quarterly, Journal of International Political Theory, and Journal of Global Security Studies, among other places. His forthcoming book is Rhetorical Powers: How Rising States Shape International Order (New York: Columbia University Press, 2025)

He earned his doctorate in 2017 from Central European University (CEU). In his doctoral years, he taught in Brazil, engaged with higher education internationalisation project in Myanmar, and researched with Erasmus-Mundus scholarship at the Nordic Institute of Asia Studies (NIAS), Denmark. Thereafter, he was a postdoctoral researcher in International Relations at the University of São Paulo, Brazil and American University, Washington DC. Before his PhD, he worked at the Institute for Defence Studies and Analyses (now MP-IDSA), New Delhi; held a visiting researcher position at the Norwegian Institute of Defence Studies (IFS), Oslo; and worked on a major research project on Indian Parliament and India’s nuclear and missile policy making.
Dr Aneesh Banerjee
Reader in Management, Bayes Business School
Dr Aneesh Banerjee is Associate Dean for Learning and Teaching and Reader in Management at Bayes. He is also Head of the Technology and Innovation Management subject group. He re-joined academia having previously worked in technology consulting and corporate strategy roles with Accenture and SAP. At Bayes, he has held a range of academic and leadership roles, including founding Course Director of the online Global MBA.

Aneesh’s research interests lie at the intersection of technology, organisations, and innovation management. His work examines technology adoption and decision-making in contexts including enterprise systems, supply chains, fintech, healthcare, cybersecurity – especially in family-owned business and AI-enabled complex systems. Methodologically, he has particular expertise in experimental designs and conjoint analysis, especially in understanding how decision-makers trade off competing attributes when making decisions. He has published in leading journals including International Journal of Operations & Production Management, Journal of Purchasing and Supply Management, and Journal of Business Research. His books include Organisation Theory and Design 5th edition (forthcoming), Unlocking Business Insights: The Basics and The Resilient Decision-Maker. His teaching and pedagogical leadership have been recognised by the City Icon Award, the University Chancellor’s Award for Excellence in Teaching and Learning, and the Bayes Business School Learning and Teaching Award.
Dr Dimitris Paraskevopoulos
Reader in Operations and Supply Chain Management, Bayes Business School
Dimitris is a Reader in Operations and Supply Chain Management and Course Director for the Full time MBA at Bayes. Before joining Bayes, Dimitris was a Senior Lecturer at the School of Management of the University of Bath, and prior to that he worked as a research fellow in a railway optimisation EPSRC project at the University Southampton. Dimitris is a Chemical Engineer from the National Technical University of Athens and holds an MBA and a PhD in Operational Research from the Athens University of Economics and Business, Greece.

Dimitris’ research is on the design, development and application of operations research methods for solving complex combinatorial optimisation problems that arise in the fields of Manufacturing and Service Operations Management and Transportation and Distribution Logistics. In particular, his main focus is on the development of mathematical models and computationally efficient methods to solve project and production scheduling, timetabling, vehicle routing, location, network design and districting problems. He has worked in numerous research projects for the development of optimisation-based decision support systems and his research has been internationally awarded and published in Production and Operations Management, European Journal of Operational Research, Transportation Research Part E, and Journal of Heuristics among others.
Richard Johnson
Consultant in Digital Banking, Payments, Commerce & Fintech
Richard is a global thought leader in fintech and the digital disruption of banking, payments, and commerce, drawing on his extensive financial services background, experience in high-growth tech companies, and strategic insight. He began his career at one of the UK’s Big Four banks, where he spent 20 years across all sectors, with a focus on retail banking in front-line, advisory, strategic and senior management roles. Having played a key role in guiding the growing influence of technology in banking, Richard can claim to have worked in ‘fintech’ for over 30 years.

In the early 2000s, Richard led internet and telephone banking propositions at RBS/NatWest. Recognising the emerging opportunity in mobile financial services, he joined the tech start-up Monitise, one of the original fintech pioneers. Monitise grew to a peak $2bn valuation with deployments across Europe, the US and Asia. Richard was central to the firm’s market insight, strategy, and proposition development and advised businesses globally. He also led Monitise’s external relations with analysts, media and at industry conferences.

Combining large corporate and start-up experience, Richard now advises a range of businesses on digital and fintech strategies and delivers executive training programmes on the digitisation of financial services in markets worldwide. He holds a first degree in Mathematics from Oxford University and a Master’s in Management Science from Imperial College, London.
David G. W. Birch
Author, Advisor and Commentator on Digital Identity, Digital Money and Financial Innovation
David G. W. Birch is an internationally recognised author, advisor and commentator on digital financial services, with particular expertise in digital identity, digital money and the future of financial services. A renowned keynote speaker and thought leader, his work has helped shape debate on emerging technologies and their impact on banking, payments and commerce.

David is Principal at 15Mb Ltd., his advisory practice, and Global Ambassador for Consult Hyperion, the consulting arm of Fime. He is also a Senior Research Fellow at King’s College Business School in London and serves as Non-Executive Chairman of Digiseq Ltd. In addition, he holds advisory roles with a number of technology and financial services firms in Europe and the United States, including OneID, PaymentWorks, Au10tix and KYP – Know Your Partner.

Throughout his career, David has been recognised as one of the most influential voices in financial technology, banking and payments. He has written extensively on the future of digital identity, digital currencies, financial innovation and the broader digital economy. His recent research has explored topics including agentic finance, payment system resilience and the implications of non-human customers.

David is a regular contributor to industry and business publications and has written for outlets including the Financial Times, The Guardian and Financial World. He is also a Forbes contributor and a frequent media commentator on digital finance, payments and technology.
His most recent book, Money in the Metaverse, examines the opportunities created by virtual worlds, digital assets and digital identity for financial services. Previous publications include The Currency Cold War, Before Babylon, Beyond Bitcoin and Identity is the New Money, all of which explore the evolving relationship between technology, identity and the future of money.
Nadia Marchant
Consultant, iOpener Training
Nadia is a coach and facilitator who focuses on learning and development with a particular interest in the power and process of relationship and influence. Nadia's aim is to build confidence and inspire others to use effective tools and techniques. Her background as a journalist with the BBC encourages others to be clear on messaging and remain memorable. As a linguist, one of her key strengths is her ability to notice the details of what her participants say and do. It is this detail that can be changed for the better to achieve more successful results.

Nadia’s empathy, warmth and dynamism means she connects quickly with her groups to help them achieve the outcomes they want. She particularly enjoys her work with professional services and business education, understanding the pressure these participants are under and their need to deliver quickly. Her international experience means she is skilled at handling diversity, a wide range of needs and getting groups to gel fast.
Joe DiVanna
Economist, Author and Commentator on Banking, Finance and Global Economics
Joe DiVanna is a globally recognised expert in banking, finance and strategy, with over 40 years’ experience advising financial institutions, corporates, regulators and governments worldwide. He is Managing Director of Maris Strategies, an innovation research and advisory think-tank, and a leading voice on banking efficiency, financial technology, strategic leadership and the evolving global economy. He regularly speaks on key issues including the global economy, people strategy, ESG, market trends and leadership, and has worked with C-suite leaders across banking, manufacturing, technology, energy and government sectors.

Described by The Economist as a ‘polymath’, Joe is known for his unconventional and thought-provoking approach to business strategy. His work focuses on helping organisations understand why they do what they do — drawing on lessons from history to navigate the challenges of today’s complex financial landscape. He has advised over two dozen global banks, including major institutions in China, Africa and the Middle East, and is the author of multiple publications on retail banking, Islamic finance, digital transformation and the future of financial services.

Joe is a By-Fellow of Churchill College, Cambridge, a faculty member at The Møller Centre, and an advisor to the Centre for Risk Studies at the University of Cambridge Judge Business School. He has taught on executive education programmes worldwide, including at Bayes, Harvard, Duke, Oxford, Cambridge and in markets across Asia, the Middle East, Africa, Europe and Australia. His bespoke executive learning programmes and strategic frameworks are used by financial institutions globally to drive innovation, improve performance, and respond to the challenges of the digital economy.
Monday, 7 December 2026
Programme at a glance
Introduction, Context Setting and Action Briefing
Global Economic and Geopolitical Outlook

  • Global geopolitical trends reshaping political stability
  • Macro trends implications for banking leadership in Malaysia and the region
  • Debate on US‑China tensions and the crisis in the Middle East
  • Oil shocks, economic shocks, and geoeconomics dynamics
  • How should banks respond to an increasingly volatile global landscape?

Lunch
Fintech: The Digital Disruption of Financial Services

  • Disruptive technology and risks to incumbents
  • Strategic Framework
  • Evolution of digital for banks
  • Open banking: regional approaches and implications for Malaysia
  • Embedded finance & Banking-as-a-Service: How will this evolve in Malaysia?
  • How should banks respond to the opportunities and threats from fintech?

Welcome Dinner
Programme OUTLINE
Morning Session:
Introduction, Context Setting and Action Briefing
This opening session will set out the rationale for the structure of the week and provide a brief introduction to the forthcoming content. It will also draw attention to the post-programme process of personal action planning and how this can be assisted by ‘active reflection’ and note-taking throughout the week.
Global Economic and Geopolitical Outlook
This session will explore how global geopolitical trends – ranging from wars, conflicts and economic shifts to oil crisis, climate change, resource scarcity, and disruptive technologies – are reshaping political and financial stability. It will examine the implications of these macro trends – most recently in the Middle East – for banking leadership in Malaysia. Participants will bring their insights to the debate on US-China tensions, Israel-Iran and the crisis in Middle East, polycrisis and reflect on how it challenges traditional models of financial leadership and strategy. We will examine oil shocks, economic shocks, geoeconomics in US treasury bonds, and political changes of polarization in the West and their impact on global power dynamics, and discuss the growing demands on Southeast Asian geopolitics for Malaysia’s banking and growth strategy. Participants will contribute insights, share concerns, and shape the dialogue on how banks should respond to an increasingly volatile global landscape and the challenges facing the liberal international order.
Afternoon Session:
Fintech: The Digital Disruption of Financial Services
This session explores how fintech is reshaping the financial services landscape and the strategic implications for incumbent banks. Participants will examine the evolution of digital disruption, key fintech trends, and the risks and opportunities they present. The session will focus on critical topics such as Open Banking and Embedded Finance, applying lessons from key global markets to assess how these developments may unfold in Malaysia. Participants will also consider how banks can leverage digital transformation to remain competitive, drawing lessons from leading exponents in Southeast Asia and other key markets.
Tuesday, 8 December 2026
Programme at a glance
Leading Innovation and Resilience

  • The new nature of innovation: from incremental improvement to business-model transformation
  • Leading innovation: different leadership approaches and when each is most effective
  • AI and the changing role of leaders: how AI is reshaping decision-making, experimentation, organisational structures and leadership
  • Building resilience: developing individual, team and leadership resilience
  • Short cases in finance, retail, hospitality and design

Lunch
The Value of Data and Machine Learning in Modern Finance

  • Using Data and Machine Learning (ML) to predict behaviour
  • Hands-on experience with ML tools
  • Fundamental elements and principles of ML algorithms and how to evaluate their performance
  • Applicability of ML tools for making data-informed decisions in banking and finance including real-world examples

Free Time
Programme OUTLINE
Morning Session:
Leading Innovation and Resilience
Innovation is the ability to create value through new products, services, processes, or business models. Yet, many innovation initiatives struggle to translate promising ideas into sustained business value. This session explores how leaders can create the conditions for successful innovation, particularly in an increasingly AI-driven environment.

We will examine different approaches to innovation and leadership, how AI is changing the role of leaders, and why resilience, at the individual, team and leadership levels, can be a critical differentiator for innovation success. Using a mix of cases, exercises and practical frameworks, we will explore how leaders can navigate uncertainty, respond to setbacks and build the resilience needed to turn innovation into lasting value.
Afternoon Session:
The Value of Data and Machine Learning in Modern Finance
Data is being produced daily in huge amounts, and lately we have the opportunity and privilege to be able collect it. A valid question is: ‘What do you do with it?’. You could ignore it and continue doing business as usual. Or you could start looking for patterns, identify if there is any story hidden that could potentially help you derive insights and assist your decision-making process.

This session will start with motivational examples from the banking and finance industry to attempt to answer to the question ‘Would there be any business without the maths?’ Then, we will enter the fascinating world of Machine Learning (ML) by exploring how one could predict with high accuracy if a potential customer would default a loan. Similarly, we will try to answer questions like: ‘Is a particular insurance claim fraudulent?’ or ‘Is a particular employee or customer going to churn?’ We will have hands-on experience with ML tools and learn how to evaluate the performance of ML algorithms – should I trust what the algorithm suggests? We will mention the fundamental elements and principles of ML algorithms, but the focus will be on the applicability of ML tools on making data-informed decisions in banking and finance.
Wednesday, 9 December 2026
Programme at a glance
How to build a Bank’s Strategic Playbook

  • Practical tools to develop a strategic playbook that can adapt to changing conditions
  • Using scenario planning to navigate market shifts and economic trends
  • Balancing cost efficiency with a focus on top-line growth

Lunch
Financial Services Under Attack: Technology Strategies for Safety, Security and Resilience

  • Emerging financial technologies and AI
  • Cybersecurity, privacy and digital trust
  • Operational resilience and regulation
  • Practical strategies for safer innovation

Free Time
Programme OUTLINE
Morning Session:
How to build a Bank’s Strategic Playbook
This session equips banking leaders with practical tools to develop a strategic playbook that can adapt to shifting market conditions and competitive pressures. Focusing on the importance of scenario planning, participants will explore how to identify and evaluate strategic options beyond cost-cutting, with an emphasis on driving sustainable top-line growth. The session will also address how to engage teams across the organisation to harness institutional knowledge and uncover new opportunities. Case studies will be used to illustrate how leading banks apply these principles in practice.
Afternoon Session:
Financial Services Under Attack: Technology Strategies for Safety, Security and Resilience
Financial services are entering a period of profound technological change. Artificial intelligence, digital identity, tokenisation, decentralised finance and new digital infrastructures are reshaping how customers interact with financial institutions, how transactions are authorised and how trust is established. At the same time, cyber threats are becoming more sophisticated, operational resilience has become a board-level priority, and regulators are demanding new approaches to digital risk management.

This highly interactive three-hour workshop explores the technology trends that will define the next generation of financial services and examines the practical strategies organisations can adopt to improve security, privacy and resilience while continuing to innovate.

Rather than viewing cyber security, digital identity and operational resilience as separate disciplines, the workshop demonstrates how they are converging into a single strategic challenge. Through discussion, case studies and practical examples drawn from financial services around the world, delegates will explore six major technology-driven shifts that are transforming the industry:

  • The emergence of agentic commerce and AI-driven financial services, where intelligent software agents increasingly act on behalf of customers
  • The transition from traditional identification towards dynamic authorisation and digital credentials as the foundation of trusted transactions
  • Building resilient financial infrastructure capable of withstanding both cyber attacks and wider operational disruption
  • The evolution of decentralised finance, tokenisation and digital assets as building blocks for next-generation financial market infrastructure
  • The rise of new customer interfaces and the gradual transition beyond today's app-based financial services
  • Preparing for long-term technological disruption, including the opportunities and security implications of quantum computing

Throughout the session, delegates will examine the implications of these developments for financial crime prevention, customer trust, privacy, regulatory compliance and operational resilience, including the lessons emerging from frameworks such as the European Digital Operational Resilience Act (DORA).

By the end of the workshop, participants will have a clear understanding of the forces reshaping financial services, the strategic choices facing financial institutions, and the practical actions required to build safer, more resilient and future-ready organisations in an increasingly digital economy.
Thursday, 10 December 2026
Programme at a glance
Engaging and Inspiring Others: Using the Power of Narrative

  • Stories are now regarded as a key element of organisational success, particularly as employees and clients demand a link to purpose and meaning
  • Participants will put into practice different styles of stories and receive feedback on how their stories and storytelling persona come across

Lunch
Two off-site visits to financial institutions in London linked to the learning objective of the programme
Farewell Dinner
Programme OUTLINE
Morning Session:
Engaging and Inspiring Others: Using the Power of Narrative
Stories have been told over the ages to pass on history and culture and now stories are also regarded as a key element of organisational and commercial success – particularly as employees and clients demand a link to purpose and meaning. Woven into every great advertisement is a story, because stories sell and build reputation.

This workshop demands energy and full engagement from its participants. You will be practicing telling stories from the outset of the session, putting into practice different styles of stories as well as receiving feedback on how your stories and storytelling persona come across to your peer group and facilitator.
Afternoon Session:
Two off-site visits to financial institutions in London linked to the learning objective of the programme
Friday, 11 December 2026
Programme at a glance
Putting Learning into Practice: Personal Action Planning

  • Personal reflections of key learning points
  • Goal setting and active experimentation
  • Reflective practice and learning styles
  • Identifying critical incidents and development opportunities
  • Developing a focused action plan
  • Plans for themed group coaching/feedback session

Lunch
Putting Learning into Practice: Personal Action Planning

  • Personal reflections of key learning points
  • Goal setting and active experimentation
  • Reflective practice and learning styles
  • Identifying critical incidents and development opportunities
  • Developing a focused action plan
  • Plans for themed group coaching/feedback session

Certificate Ceremony and Group Photo
Programme OUTLINE
Morning Session:
Building a Resilient and Adaptable Leadership Brand
The session will open with a discussion around the topic of leadership in general, focusing on key leadership attributes and exploring what a world-class leader in banking might look like. Participants will then be invited to consider in turn: a) their current leadership style; b) the type of leader they would like to become; and c) what steps they would have to take to get there. The contingent nature of leadership will also be explored (i.e. knowing when to ‘step up’ and when to ‘step back’). The session will conclude with each participant creating a personal ‘brand leadership’ statement. They will be encouraged to review as they come across components that they would want to weave into their respective leadership brands.
Afternoon Session:
Putting Learning into Practice: Personal Action Planning
This interactive session helps participants translate key insights from the programme into practical next steps for their professional development. Through guided reflection and structured exercises, participants will identify their most valuable learning points and set clear, achievable goals. The session will introduce techniques for reflective practice, recognising critical incidents, and applying different learning styles to enhance leadership effectiveness. Participants will leave with clear steps to develop a focused personal action plan supported by the upcoming group coaching and feedback sessions.
Certificate Ceremony
Participants will receive their certificates during a special ceremony, celebrating their achievements and the completion of the program. This event will provide an opportunity to acknowledge their hard work and dedication, and to share their accomplishments with peers and mentors.
Post-programme after three months: Group coaching and feedback calls
Follow-up group coaching and feedback sessions run approximately three months after the programme to encourage participants to maintain and develop their personal Action Plans. These will consist of video calls with groups of 5 – 6 participants for 60 – 90 minutes each. The groups will be themed based on similar action plans and the calls will be scheduled over 2 – 3 consecutive days.
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Global Banking Leaders Programme
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